Ever get the impression the 'frequently
asked questions' you see on websites were made up by the person
who does the website?
Well in this case they are, because this part of this
website is new. So I'll have a go at guessing some 'future asked
questions'
How do you get a photo?
- First find your pic (making sure its resolution
is sufficient)
- Make a note of its number
- Fill in the form
- I'll email you a price
- If you're happy to go ahead, I'll send you a
request for payment from Paypal. Paypal payments are secure and
can be
done
using either your Paypal account or a regular credit card
- As soon as I receive notification of payment
I'll send you another email, with a link on it. You'll be able
to download the
photo
by clicking
on
the
link
What am I actually selling?
I'll be selling the rights to use my photo/photos, and of course
allowing you to download the digital file/files. What that means
is, you'll
be able to use the photos in the way you described to
me. However I will retain copyright of the images
Do the images come with an embedded ICC profile?
Yes. Even though being put onto a website does dreadful things
to a photograph, the original files for which I'm selling reproduction
rights
are treated
much more carefully. In case you're wondering, my colour management
workflow is in the Adobe RGB (1998) workspace
How does payment work?
I use Paypal. So I'll send you a request
for payment via Paypal, and then you will be able to pay me via
their secure system,
either from your own Paypal account or using your credit card
How
do you get the file?
Once I receive notification from Paypal that the money has
been sent, I'll send you an email with a link in
it. You'll be able
to click on the link to download the file
How long will the link
last?
One month. You'll be able to download it whenever you want during that time,
or more than once if necessary. If you need to download it after a month then
get in touch with me. And of course, if you have any other problems then you
can contact me here
What kind of file will
it be?
It will be an RGB .jpg file saved at maximum quality and then compressed
inside a .zip. Now I'll admit, compressing a .jpg inside a .zip
doesn't reduce
the file size much but what it does do is make it easy to download
from a link. The exception to this rule is if the file you want
is a layered
Photoshop file, like the deep-etched Pelican photos for example.
In that case it will be a layered .psd (Photoshop) file
compressed inside
a .zip
If you want to convert the file to CMYK for printing
purposes then you will need to do that yourself
What if you need an
Australian Tax Invoice?
No problem. Just ask for one and I'll e-mail you a tax invoice/receipt as a PDF
file
Is there someone you can
contact if you have a problem?
Yes. Me. The online form is just a means of giving me the info I need in the
beginning,
plus a way of stopping spambots from harvesting my email address. When I get
back
in touch with you, you'll have my direct email address and you'll be
able to
email
me directly
Want more info?
If you have any questions, I mean
real questions and not these made-up ones, then feel free to contact
me
here
Cheers,
Mark
Disclaimer: I've tried
really, really hard to get all the information (eg: identifications,
pixel dimensions of the photos etc) accurate. However, being
human I can not guarantee the accuracy. By the way, if you do
come across something I've got wrong then I would very much appreciate
you telling me
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